HOME ENERGY – NATURAL GAS

Because of its excellent properties natural gas is called an “energy source of the future”.

  • high energy efficiency fuel
  • environmentally friendly
  • very economical in comparison to other fuels
  • secure supply
  • convenient, easy to use
  • multipurpose use
  • independent from pipeline network
  • interchangeability with natural gas

Natural gas (NG) is a fossil fuel consisting of a mixture of hydrocarbons that are obtained from wells on gas or on oil and gas fields. It is a natural product of decomposition of organic matter. In a several million years long process of decay of animals and plants under high pressures and temperatures, deep in the earth’s crust hydrocarbons in various states were formed: liquid (oil), solid (coal) and gaseous (natural gas).

Natural gas contains up to 98% of methane (C H4), in small quantities there are present also ethane, propane, butane, carbon dioxide and nitrogen.

Natural gas is a non-toxic gas, lighter than air, and at a certain ratio is explosive when exposed to air. It is odorless, therefore for security reasons, an odorant is added to the gas, to give it a characteristic odor that makes it easier to detect. Products of combustion (if the mixture of gas and air is properly set) are CO2 and H2O, which is ecologically acceptable. It’s important to emphasize that the natural gas pipeline system, which is used, doesn’t contain sulfur compounds.

In Slovenia, all natural gas is imported from Russia and Algeria. Currently, natural gas covers 14% of primary energy needs in Slovenia. Natural gas is transferred to the customers via transmission and distribution networks.

Natural gas has multipurpose use. In households it’s most commonly used for heating of homes and water, air-conditioning, and cooking. In industry, natural gas is used in technological processes and for heating. Natural gas can also be used as fuel for cars.

If the operation is optimally set, natural gas reaches high efficiency in heating, cooking and hot water heating. It’s the most environmentally friendly and affordable compared to other fossil fuels.

Contact us

Istrabenz plini d.o.o.

Centre for western Slovenia – Novo mesto:

10 Podbevškova, 8000 Novo mesto, Slovenia

Phone: 00386 7 393 40 00

Fax: 00386 7 393 40 99

24-hour emergency service: 00386 7 393 40 00

Freephone number: 00386 080 1228

E-mail: info@istrabenzplini.si

Plinarna Maribor d.o.o.

9 Plinarniška ulica, 2000 Maribor, Slovenia

Phone: 00386 2 228 43 00

Fax: 00386 2 252 22 72

24-hour emergency service: 00386 2 228 43 00

E-mail: info@plinarna-maribor.si

Office hours:

MON, TUE, THU: 7.30 am to 10.30 am and 11.30 am to 1 pm

WED: 7.30 am to 10.30 am and 11.30 am to 5 pm

FRI: 7.30 am to 10 am

NATURAL GAS SUPPLIER

NATURAL GAS SUPPLIER

operaterdistribucije

Participants in the natural gas market in Slovenia are retailers and suppliers that supply natural gas to customers. After July 1st 2007, the natural gas market is open to all natural gas customers.

Irrespective of the fact to which natural gas network the clients are connected, they have the possibility to choose between all suppliers of natural gas in Slovenia. Regardless of the supplier, distribution of natural gas is always performed by the distribution system operator (ODS), who in a certain geographical area implements this commercial public service. After the client has decided to choose a new supplier, they may authorize the supplier to carry out the entire process of switching the distributor for them.

Prior to the supply of natural gas, the customer must obtain consent for connection to the distribution system at the operator of the distribution system and set a gas connection to physically connect the object to the distribution system.

 

Plinarna Maribor and Istrabenz plini supply natural gas at uniform prices to customers throughout Slovenia.

Contract for the supply of natural gas

Contract for the supply of natural gas for household consumers is as an accession contract, which means that it is prepared as a standard contract. An integral part of the contract are General conditions for the supply and purchase of natural gas from the network. Conditions shall be fair and well known in advance. Clients must be promptly notified of any intention to modify contractual conditions and shall have the right to terminate the contract if they do not agree with the proposed changes.

OPERATOR OF THE DISTRIBUTION SYSTEM FOR NATURAL GAS

OPERATOR OF THE DISTRIBUTION SYSTEM FOR NATURAL GAS

Industrial pipe with gas and oil

Distribution of natural gas means the transport of natural gas through local or regional pipeline networks to supply customers, except for delivery.

The activity of the distribution system operator is regulated as a public utility service, which is performed in certain geographical areas on the basis of a concession granted to perform these public utility services. It is regulated by the Energy Agency (market regulator).

Annually, Plinarna Maribor distributes an average of 54 million Sm3 of gas in the geographical areas of the municipalities where it has a concession to carry out public service as a distribution system operator. Regarding the distributed quantities of natural gas it is the second largest distributor of natural gas in Slovenia.

Plinarna Maribor and Istrabenz gases are active members of the Slovenian Economic Interest Grouping for Liquefied Petroleum and Technical Gases (GIZ UNP).

Our concession

Plinarna Maribor is a distribution system operator in the geographical areas:

of the municipalities of Maribor, Ruše, Hoče – Slivnica, Šentilj, Selnica ob Dravi, Rače – Fram, Miklavž na Dravskem polju and Starše.

Istrabenz plini is a distribution system operator in the geographical areas:

of the municipalities of Novo Mesto, Litija, and Koper.

ENERGY SOLUTION – »PACKAGES EFFECTIVE ENERGY SOLUTIONS«

ENERGY SOLUTION – »PACKAGES EFFECTIVE ENERGY SOLUTIONS«

IBP_Energetski-paketi_brošura-2_final_PRESS-1

  • 8 packages of energy solutions for your home
  • savings in heating costs up to 50%
  • reduced prices for the equipment are valid until July 1st 2015
  • an excellent offer and financing of the equipment (payment by installments, interest-free loan)
  • professional support and service for the equipment
  • replacement of the furnace in accordance with the Regulation on emissions
  • caring for a clean environment

 

Package 1: condensing gas furnace Vaillant ecoTEC VU 246/5-3 pro

– for heating

– savings in heating costs: up to 15%

Package 2: condensing gas furnace Vaillant ecoTEC VU 246/5-3 pro +

               heat pump TC 300-1ZC

– for heating homes and water

– savings in heating costs: up to 15%; up to 45%

Package 2+: heat pump Gorenje TC 300-1ZC

– for water heating

– savings in heating costs: up to 45%

Package 3: condensing gas furnace Vaillant ecoTEC VUW INT I 196/5-3 pro

               with a built-in flow water heater

– for heating homes and water

– savings in heating costs: up to 15%

Package 4: condensing gas furnace Vaillant ecoTEC VU 246/5-3 pro

– for heating homes and water

– savings in heating costs: up to 15%

Package 5: condensing gas furnace Vaillant ecoTEC VUW INT 256/5-5 plus

– for heating homes and water

– savings in heating costs: up to 15%

Package 6: condensing gas furnace Vaillant auro COMPACT VSC S 196-C 200 +

Flat plate collector auroTHERM VFK 145 V

– for heating homes and water

– savings in heating costs: up to 50%

Package 7+: Pellet fireplace NORDICA DORINA

– additional heating in warmer months

– savings in heating costs: up to 20%

ENERGY SOLUTION – »HYBRID HEAT PUMP«

ENERGY SOLUTION – »HYBRID HEAT PUMP«

Hybrid-Rotex-1

The new hybrid heat pump Rotex HPU hybrid with a gas condensing unit is a perfect heating solution and is suitable for all types of heating systems. The heat pump automatically chooses the most efficient mode of operation.

Advantages for the user:

  • High efficiency – optimal use of free renewable source of energy from the surrounding air, in combination with gas condensation technique. Up to 30% greater efficiency in tap water heating in comparison to a conventional gas condensing technology.
  • Automatic adjustment of the operation – Rotex hybrid logic control takes into account temperature conditions and prices of electricity and gas, and automatically chooses the most economical heating.
  • Comfort all year round – a hybrid operation using two sources to provide low cost heating and comfort all year round.
  • Easy integration into various existing heating systems.
  • Quiet operation.
  • Compact dimensions of external and internal unit allow installation even where space is limited.
  • Optional use of the unit also for cooling.

SPECIAL OFFER OF NATURAL GAS FOR HOUSEHOLDS

SPECIAL OFFER OF NATURAL GAS FOR HOUSEHOLDS

4letnicasi

“The Four Seasons – a fixed price and a steady monthly installment for all seasons”

The offer is valid: until September 30th 2014.

Fixed price: 0.3299 €/Sm³ and a steady monthly installment.

Annex to the Contract for the supply of natural gas for the period from October 1st 2014 to September 30th 2015.

An additional benefit of the special offer: a voucher for € 25 for services in Terme Maribor and 10% discount on services in the spa Terme Maribor.

 

eracun

“Save using the e-invoice and website for customers”

The offer is valid: until December 31st 2014.

Regular reporting of the gas meter readings via the website for the customers and e-invoices.

Annex to the Contract for the supply of natural gas for the period from January 1st to December 31st 2015.

An additional benefit of the special offer: a voucher for € 20.

 

energetskeresitve

“Packages for energy solutions for additional savings in your home”

The offer is valid: until December 31st 2014.

Packages for energy solutions:

Package 1: condensing gas furnace Vaillant ecoTEC VU 246/5-3 pro

– for heating

– savings in heating costs: up to 15%

Package 2: condensing gas furnace Vaillant ecoTEC VU 246/5-3 pro +

               heat pump Gorenje TC 300-1ZC

– for heating homes and water

– savings in heating costs: up to 15%; up to 45%

Package 2+: heat pump Gorenje TC 300-1ZC

– for water heating

– savings in heating costs: up to 45%

Package 3: condensing gas furnace Vaillant ecoTEC VUW INT I 196/5-3 pro

               with a built-in flow water heater

– for heating homes and water

– savings in heating costs: up to 15%

Package 4: condensing gas furnace Vaillant ecoTEC VU 246/5-3 pro

– for heating homes and water

– savings in heating costs: up to 15%

Package 5: condensing gas furnace Vaillant ecoTEC VUW INT 256/5-5 plus

– for heating homes and water

– savings in heating costs: up to 15%

Package 6: condensing gas furnace Vaillant auro COMPACT VSC S 196-C 200 +

Flat plate collector auroTHERM VFK 145 V

– for heating homes and water

– savings in heating costs: up to 50%

Package 7+: Pellet fireplace NORDICA DORINA

– additional heating in warmer months

– savings in heating costs: up to 20%

Annex to the Contract for the supply of natural gas for the period from January 1st to December 31st 2015.

An additional benefit of the special offer: an interest-free loan and an additional subsidy for the purchase of equipment.

 paketkuhajmossrcem

»Cooking with heart«

The offer is valid: until May 31st 2015.

Fixed price: 0,3099 €/Sm³.

Annex to the Contract for the supply of natural gas for the period from June 1st 2015 to June 30th 2016.

An additional benefit of the special offer: 30% discount on a professional installation of a gas stove.

 paketsprosceni

»Warming up for the next season«

The offer is valid: until May 31st 2015

Fixed price: 0,3099 €/Sm³

Annex to the Contract for the supply of natural gas for the period from June 1st 2015 to June 30th 2016.

An additional benefit of the special offer: prize draw for season tickets for football matches by NK Maribor and weekend packages in the spa Moravske Toplice.

NATURAL GAS SAFETY

NATURAL GAS SAFETY

If you smell gas:

  • put out the flame,
  • open all windows and doors,
  • turn the main fire faucet off,
  • do not use switches and phone,
  • prevent the use of electric doorbells,
  • do not smoke,
  • turn on the lights only when you do not smell gas any more,
  • contact an authorized contractor or your distributor as soon as possible.

 

Safety tips for natural gas

Fire safety

Special fire hazard occurs when natural gas is mixed with air in the presence of an open flame or other ignition source. In such circumstances and in an enclosed space there is a special risk of explosion.

Extinguishing a fire

Do not extinguish a gas flame until the fire pipes are not closed, otherwise there is a danger of an explosion cloud. To extinguish small fires use extinguishers with powder or carbon dioxide, and for larger fires use water spray.

Inhalation

Gas in higher concentrations intoxicates and causes a loss of consciousness and later suffocation due to lack of oxygen.

Rescue and first aid

From endangered places victims are rescued only by persons using breathing apparatus. Move the injured person to fresh air outside the danger area and then give them artificial respiration and seek medical advice.

Measures in case of spilling, smashing or leaking

In the case of gas leakage from the gas installations and appliances, an explosive mixture is formed. The gas is lighter than air and therefore it rises. It is important to prevent sparks and creation of a source of ignition and open flames access. A detector (explosimeter) determines a danger zone area. It should be marked and one should prevent the access to it. In the danger zone, one should wear protective clothing, resistant to high temperature. Dangerous areas may be entered only if using breathing apparatus.